15
• Follow standard work
• Escalate if SW cannot be
followed
• Check MESS
• Run Tier 1 huddle
• Track and maintain area
performance
• Respond to andon and track
abnormalities
• Confirm standard work
• Do daily PDCA
• Run Tier 2 huddle & plan for the day
• Monitor unit performance
• Perform gemba rounds
• Confirm & coach team leads & supv’s
on LSW
• Resolve escalated problems
• Perform root cause problem solving
• Perform gemba rounds and walks
• Perform check-act on weekly/monthly
performance
• Coach managers on LSW
• Lead cross-department problem solving
• Ensure that DMS is followed and
improved
• Perform gemba walks
• Ensure that big issues are resolved
• Model coaching and problem solving
• Perform gemba walks
• Engage leaders in achieving goals
• Model coaching and problem solving
• Understand and develop capabilities
Team Lead
(Charge
RN)
Managers &
Supervisors
Directors
COO
CEO
Staff
Tiering Communication